Politique d’expédition

Shipping Policy – Orélia Maison

At Orélia Maison, we are committed to delivering your décor pieces safely and efficiently.


Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
You will receive a confirmation email once your order has been successfully placed.

Once shipped, you will receive a tracking number via email.


Estimated Delivery Time

Estimated delivery times vary depending on your location:

  • United States & Canada: 7–14 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–16 business days

  • Rest of the World: 10–20 business days

Please note that delivery times may vary during holidays or high-demand periods.


Shipping Costs

  • Free shipping on orders over $75

  • Standard shipping rates are calculated at checkout for orders below this amount.


Tracking Your Order

Once your order ships, you will receive a tracking number by email.
Please allow 2–5 days for tracking information to update in the carrier’s system.


Customs & Duties

International orders may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are the responsibility of the customer.


Incorrect Address

Please ensure your shipping details are correct at checkout.
Orélia Maison is not responsible for orders shipped to incorrectly provided addresses.


Lost or Delayed Packages

If your package appears delayed or lost, please contact us.