Shipping policy

Shipping Policy – Orélia Maison

At Orélia Maison, we are committed to delivering your décor pieces safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
You will receive a confirmation email once your order has been successfully placed.

Once shipped, you will receive a tracking number via email.

Estimated Delivery Time

Estimated delivery times vary depending on your location:

United States & Canada: 7–14 business days
Europe: 7–15 business days
Australia & New Zealand: 8–16 business days
Rest of the World: 10–20 business days

Please note that delivery times may vary during holidays or high-demand periods.

Shipping Costs

Free shipping on orders over $75
Standard shipping rates are calculated at checkout for orders below this amount.

Tracking Your Order

Once your order ships, you will receive a tracking number by email.
Please allow 2–5 days for tracking information to update in the carrier’s system.

Customs & Duties

International orders may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are the responsibility of the customer.